Our Privacy Policy

Türk Ticaret Bankası A.Ş. adopts the following fundamental principles to ensure the confidentiality and security of customer information at the highest level within the framework of applicable legal regulations. With its security-focused service philosophy, the Bank also strives to maintain the highest level of customer satisfaction.

  • Türk Ticaret Bankası A.Ş.&nbasp;processes data received verbally or in writing through its branches, internet and mobile banking platforms, call center, and ATMs in its capacity as a Data Controller, in compliance with the applicable legislation, for the purpose of conducting banking activities.

  • Our Bank prioritizes the protection of the privacy and security of personal data on its website, internet banking portal, and mobile banking application.

  • Our Bank is not responsible for the security and confidentiality of links belonging to other institutions and organizations shared through its digital channels. Accordingly, the Bank accepts no liability for any material or moral losses that may arise as a result of accessing or using such links.

  • Personal data obtained from customers through our digital channels and branches shall not be shared with third parties without the customer’s consent, except where legally required.

  • In cases where the Bank collaborates with external organizations for support services, it ensures that these organizations comply with the Bank’s privacy standards and conditions.

  • All information and materials on the Bank’s website, except for those belonging to third parties, as well as the copyrights to their arrangement, are the property of Türk Ticaret Bankası A.Ş.