Frequently Asked Questions

  • You can contact us from abroad by calling +90 850 400 6 882.
  • When you call the Customer Contact Center from anywhere in Türkiye, a local call fee will apply. If you call from a mobile phone, the call will be charged as a local call according to the tariff of your GSM operator.
  • You can apply for credit at our branches.
  • You can obtain CBRT Rediscount Credits, Foreign Currency Credits, Eximbank Credits, Export TRY and FX Credits, TRY Cash Credits, and Letters of Guarantee from our bank.
  • The IGE Guarantee is a credit guarantee scheme established by İhracatı Geliştirme A.Ş to address the collateral challenges exporters face in accessing financing.

    Exporters, businesses with export potential, and companies engaged in foreign currency-earning services and activities are eligible to benefit from the IGE Guarantee.