Complementary Health Insurance

Thanks to Complementary Health Insurance, you can access the healthcare services you need for both outpatient and inpatient treatments at SSI-contracted hospitals without paying any additional fees. Under the scope of the Online Physician Services included in your policy, you can have video consultations with specialist doctors anytime and anywhere without visiting a hospital, and you can receive 24/7 medical advice from general practitioners.

In addition, if the conditions related to age, policy usage, and insurance duration are met, you can benefit from the Lifetime Renewal Guarantee.

Your coverage is determined by the benefits included in your policy. Your policy can be issued with “Inpatient Treatment + Personal Accident (Accidental Death or Permanent Disability)” coverage, or “Inpatient Treatment + Outpatient Treatment + Personal Accident” coverage.

Advantages

* Includes 3 Specialist Physician Examinations and unlimited 24/7 General Practitioner Medical Consultancy services.

** Provided once a year, free of charge for a single session.
*** Phone consultation service is offered 4 times a year.

Outpatient Treatment Coverage

We offer Outpatient Treatment plans with an annual limit of 5 or 10 sessions. At SSI-contracted healthcare institutions with a special agreement under Complementary Health Insurance, 100% of the treatment cost is covered, limited to the selected number of sessions.

At non-contracted institutions, medical expenses are covered up to 5,000 TRY under the Outpatient Treatment (10 sessions) plan and up to 2,500 TRY under the Outpatient Treatment (5 sessions) plan.

Inpatient Treatment Coverage

* Complementary Health Insurance is valid with unlimited coverage at all healthcare institutions that have a special contract. At non-contracted institutions, expenses are covered up to 5 times the CoHP** amount.

**CoHP: Communiqué on Health Practice 

The total annual combined limit for Surgery Compensation and Hospital Per Diem Compensation coverage is 90,000 TRY.  

Complementary Health Insurance offers three network options: Gold, Platinum, and Bronze. You can view the list of our contracted health institutions at here.

Gold Network

No co-payment is required at CHI-contracted health institutions.

Platinum Network

At the institutions listed below, a 20% co-payment applies for Outpatient Treatment Coverage and a 10% co-payment applies for Inpatient Treatment Coverage. No co-payment is required at other TSS-contracted health institutions.

  • LIV Hospitals in Ankara, Samsun, and Gaziantep
  • Medicalpoint Health Group
  • Medicana Hospitals in Zincirlikuyu, Ataköy, Ataşehir, and Airport
  • Medipol Mega Hospital
  • Bronze Network

    At the institutions listed below, a 20% co-payment applies for Outpatient Treatment Coverage and a 10% co-payment applies for Inpatient Treatment Coverage. No co-payment is required at other TSS-contracted health institutions.

  • Medical Park Health Group
  • Medicalpoint Health Group
  • Medicana Health Group
  • Medipol Health Group
  • LIV Hospitals
  • In the “Inpatient Treatment” and “Inpatient and Outpatient Treatment (10 Sessions)” plans, Maternity Coverage can optionally be included. In the “Inpatient Treatment” plan, only labor and delivery are covered. Maternity Coverage is not available in the “Inpatient and Outpatient Treatment (5 Sessions)” plan.
    The waiting period for Maternity Coverage is 6 months.

    Group Complementary Health Insurance includes the following coverage per insured person:

    Additionally, upon request, Maternity and Health Assistance Services coverage can be added to the policy.

    You can purchase your insurance through our nearest branch.

    Complementary Health Insurance is provided by Türkiye Sigorta A.Ş.

    You can find detailed information about the general terms and conditions here.