Cookie Information Notice

TÜRK TİCARET BANKASI ANONİM ŞİRKETİ WEBSITE DISCLOSURE STATEMENT

This statement has been prepared by the data controller Türk Ticaret Bankası A.Ş. ("Bank") pursuant to Article 10 of the Personal Data Protection Law No. 6698 ("Law") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform ("Communiqué").

The purpose of this Cookie Disclosure Statement is to inform you about the processing of personal data obtained automatically through the placement of cookies used on our website on your device, including the purposes for which we use which types of cookies, the legal basis for such processing, and your rights.

Pursuant to the Law, your personal data relating to the cookies used on https://turkticaretbankasi.com.tr/ may be processed by the data controller Türk Ticaret Bankası Anonim Şirketi as explained below.

1. Definition of Cookies

Cookies are small text files placed on your devices, such as tablets, mobile phones, or computers, when you visit our website or mobile site. Cookies help us improve our software to provide you with a better experience by analyzing the number and profile of visitors to our website.

2. Types of Cookies

Types of Cookies by Duration of Use:

Session cookies are used to ensure the continuity of a session and are deleted when the user closes the browser.

Persistent cookies are not deleted when the internet browser is closed and are automatically deleted on a specified date or after a specified period.

Types of Cookies by Party:

First-party cookies are placed directly by the website visited by the user, namely the address displayed in the browser's address bar.

Third-party cookies are placed by a domain other than the one visited by the user.

Types of Cookies by Purpose of Use:

Cookies may be used for purposes such as strictly necessary, functional, performance/analytics, or advertising/marketing.

3. Information Regarding Cookies Used on Our Website

Cookie Name	Purpose	Description	Provider	Duration	Party
f5avraaa_aaaaaaaa_ aaaaaa_session_	Obligatory	This cookie is an integral part of load balancing. It is used to maintain the user's session by identifying it within the application's traffic.	Bank	Session Cookie	First Party
ASP.NET_SessionId	Obligatory	NET_SessionId is a cookie used to identify the user's session on the server. A session is an area on the server that can be used to store data between http requests.	Bank	Session Cookie	First Party
asw	Obligatory	Technically used for session tracking.	Bank	Session Cookie	First Party
TTBCOOKlE01c42e47	Obligatory	Used for system or application functions.	Bank	Session Cookie	First Party

4. Purposes and Legal Basis for Processing Personal Data

Your personal data collected through cookies will be processed for the purposes ("Purposes") set out below within the scope of the personal data processing conditions and purposes specified in Article 5 of the Law.

Obligatory Cookies

These cookies are necessary for the proper functioning of our Bank's website and mobile site. Such cookies are used as required for the provision of an information society service that you have explicitly requested. The personal data collected through these cookies are processed pursuant to Article 5(2)(c) of the Law, "Provided that it is directly related to the establishment or performance of a contract, processing of personal data belonging to the parties to the contract is necessary," or Article 5(2)(f), "Processing of data is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject."

Performance and Analytics Cookies

These cookies enable statistical measurement to analyze the behavior of users on our Bank's website and mobile site. They allow us to monitor and analyze the number of visitors viewing our website and mobile site, website traffic, and performance. Through these cookies, we can obtain information such as which areas of the website are visited most or least frequently and optimize website traffic accordingly.

Where you have explicitly requested the relevant information society service, your personal data collected through the use of first-party analytics cookies that are related, limited, and proportionate to achieving this purpose are processed pursuant to Article 5(2)(c), "Provided that it is directly related to the establishment or performance of a contract, processing of personal data belonging to the parties to the contract is necessary," or Article 5(2)(f), "Processing of data is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject."

Where you have not explicitly requested the relevant information society service, the data processing activities carried out through the use of such cookies are based on your explicit consent pursuant to Article 5(1) of the Law.

5. To Whom and for What Purposes Processed Personal Data May Be Transferred

The personal data collected for the fulfillment of the above-mentioned Purposes may be transferred, within the scope of our legitimate interests, to our suppliers from whom we receive services, information technology infrastructure providers, and technical service providers related to cookies, as well as to legally authorized public institutions and legally authorized private organizations where explicitly required by law or for the fulfillment of our legal obligations, in accordance with the personal data processing conditions set forth in Article 5 of the Law and the rules regarding the transfer of personal data specified in Article 8 of the Law.

6. Method of Collecting Personal Data

Your personal data are collected electronically through cookies for the fulfillment of the Purposes specified above.

7. Managing Your Cookie Preferences

i. Cookie Consent Management Panel

You may change your cookie preferences at any time by clicking the Cookie Settings and Disclosure Statement icon Çerez Ayarları located at the bottom of the Website. To do so, switch the buttons in the cookie management panel to the "on" or "off" position according to your preferences and click the "Save My Preferences" button. Then refresh the page for your settings to take effect.

ii. Cookie Settings Through Browser Settings

You may manage cookies through your browser settings. Information on managing cookies in commonly used browsers is available through the following links:

Google Chrome	http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorer	https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
MozillaFirefox	http://support.mozilla.com/en-US/kb/Cookies
Opera	http://www.opera.com/browser/tutorials/security/privacy/
Safari:	https://support.apple.com/kb/ph19214?locale=tr_TR

8. Your Rights

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

To learn whether your personal data are being processed,

To request information if your personal data have been processed,

To learn the purpose of processing your personal data and whether they are used in accordance with that purpose,

To know the third parties to whom your personal data have been transferred domestically or abroad,

To request the correction of your personal data if they are incomplete or inaccurate and to request notification of such correction to third parties to whom the personal data have been transferred,

To request the deletion or destruction of your personal data where the reasons requiring their processing no longer exist, although they have been processed in accordance with Law No. 6698 and other relevant legislation, and to request notification of such action to third parties to whom the personal data have been transferred,

To object if you believe that a result against you has arisen through the analysis of your processed data exclusively by automated systems,

To request compensation for damages if you suffer damage due to the unlawful processing of your personal data.

To exercise the rights listed above, you may submit your requests to our Bank by:

Visiting our branches for identity verification,

Through a notary public to Barbaros Mah. Mor Sümbül Sok. WBC İş Merkezi No:9 Ataşehir / İstanbul,

By secure electronic signature to turkticaretbankasi@hs01.kep.tr,

By using the e-mail address registered in our Bank's system and sending your request to kvkk@turkbank.com.tr.

Your application must include:

a) Your name and surname, and your signature if the application is submitted in writing,

b) Republic of Türkiye ID Number for Turkish citizens; nationality, passport number, or identity number, if available, for foreign nationals,

c) Residential or workplace address for notification,

d) E-mail address, telephone number, and fax number, if any, for notification,

e) The subject of your request.

Your request will be concluded free of charge as soon as possible and no later than thirty (30) days. If processing your request requires an additional cost, the fee determined by the Personal Data Protection Board's tariff may be charged.